Postal Service v. Konan · ¶15

Konan’s grievances with her mail service began in May 2020.After Konan noticed that no mail had arrived at her Saratoga house in several days, she learned that the assigned carrier had changed the listed owner from Konan’s name to a tenant’s name.The same carrier then authorized a change of the lock to allow the tenant to have his own mail key without Konan’s consent.Konan confronted the employees at the local post office about these changes.A supervisor at the local post office explained to Konan that the Postal Service would stop delivering mail to her Saratoga address until the Postal Service Inspector General’s office investi- gated and determined the proper owner.Konan then re- ceived no mail to the Saratoga address for a couple of months before service resumed.

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