Postal Service v. Konan · ¶17

In response, Konan signed up for the Postal Service’s “In- formed Delivery” service, which allows customers to view scans of incoming mail.When she discovered that mail on its way to her addresses was not being delivered, she requested that the mail for the Saratoga residence be held at the post office so that she could retrieve it in person.But the postal employees did not give her the mail because Konan failed to provide identification for the addressees.In addition to these efforts, Konan also filed administrative complaints, but with- out success.

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